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Your privacy is important to VPCsupport247.com. ("VPCsupport"). This privacy policy ("Policy") applies to the VPCsupport247.com sites ("Sites") and applications used internally to manage your contact information. ("Applications"). This Policy explains how your personal information is collected, used, and disclosed by VPCsupport.
We collect information from you in various ways when you use our Sites and Applications. We may collect personal information you directly provide on our Sites. In addition, we may collect personal information from you as a user of our Applications. Information we may collect includes name and email address, demographic information such as gender, education, birth date, preferences, and interests, and any other information requested from you. We may supplement this information with information collected from other companies.
In addition, when you visit our Sites some information may be automatically collected. For example, it is standard for your Web browser to automatically send information to every Web site you visit including ours. That information includes your computer's Internet Protocol (IP) address, access times, browser type and language, and referring Web site addresses. We may also collect information about your computer's operating system and information about your usage and activity on our Sites. CookiesWe may automatically collect certain information through the use of "cookies." Cookies are small data files that are stored on your hard drive by a Web site. Among other things, the use of cookies helps us to improve our Sites and your experience. We use cookies to see which areas and features are most popular, to count the number of computers accessing our Sites, to personalize your experience, and to remember your preferences. If your browser is set not to accept cookies or if you reject a cookie, you may not be able to access certain features or services of our Sites. Call Recording
For our internal monitoring of quality of service your support call maybe recorded. This would be explicitly told to you and you are at liberty to disconnect the call and request for a call which may not be recorded.
We use your personal information to provide you with services, to operate and improve our Sites and Applications, to send you messages, and for other purposes described in this Policy or disclosed to you on our Sites or in connection with our services. For example, we may use the information we collect from you on our Sites and Applications:
to personalize and improve your experience on our Sites and with our Applications; to respond to comments and questions and provide customer service; to deliver service messages and other services and content you request and to send information related to accounts and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages; to send you information about new promotions, products, and services offered by VPCsupport and our selected partners; and to conduct an aggregated analysis of the performance of promotions.Personal information you provide may be linked or combined with other personal information we collect or obtain from third parties. We may match your information, in part, to help understand your needs and provide you with better service.
VPCsupport may store and process personal information in India and other countries.
Some promotions and features of our Sites and Applications are presented jointly with other companies. If you choose to participate in those promotions or use those features, your information may be collected and used by VPCsupport and those other companies.
We do not share your personal information with third parties other than as described above and as follows:
with your consent, for example, when you agree to our sharing your information with other third party partners for their own marketing and other purposes subject to their separate privacy policies; with third party vendors, consultants and other service providers ("Service Providers") who are working on our behalf and need access to your information to carry out their work for us; to (a) comply with laws or respond to lawful requests and legal process, (b) to protect the rights and property of VPCsupport, our agents, members, and others including to enforce our agreements, policies and terms of use, or (c) in the good faith belief that disclosure is needed to respond to an emergency or protect the personal safety of any person; and in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In any such event, we will provide notice if your data is transferred and becomes subject to a different privacy policy.Privacy Policy VPCSUPPORT has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Principles to govern our use of customer information. VPCSUPPORT does not sell, share or distribute Customer Information to any third party organization. Accountability VPCSUPPORT is responsible for maintaining and protecting customer information under its control. Identifying Purposes The purposes for which customer information is collected shall be identified before or at the time the information is collected. Consent The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law. Limiting Collection The customer information collected must be limited to those details necessary for the purposes identified by VPCSUPPORT Information must be collected by fair and lawful means. Limiting Use, Disclosure and Retention Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected. Accuracy Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used. Safeguarding Customer Information Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information. Openness VPCSUPPORT is required to make information available to customers concerning the policies and practices that apply to the management of their information. Customer Access Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate. Handling Customer Complaints and Suggestions Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at (Company Name). Opt-Out If you would like to unsubscribe, please (Send email to (email address) or (snail mail at) or (call us at).
VPCsupport takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable.
If you use a password on our Site, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please advise us immediately.
You may "opt-out" of receiving promotional emails from VPCsupport by following the instructions in those emails. You may also send requests relating to promotional messages and your permission for sharing information with third parties for their marketing purposes by emailing customerservice@VPCsupport.com. Opt-out requests will not apply to transactional service messages, including messages about your current VPCsupport account and services.
UPDATING AND ACCESSING YOUR PERSONAL INFORMATIONIf your personal information changes, we invite you to correct or update your information as soon as possible. You can request changes or access to your information by emailing customerservice@VPCsupport.com.
VPCsupport may change this Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date above. If there are material changes to this policy, we will notify you more directly. We encourage you to review this Policy whenever you visit our Sites or use our Applications to understand how your personal information is used.
If you have any questions about this Policy, please contact us at customerservice@VPCsupport.com.
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